Envirosafe Cleaning Ltd (company no. 16843919) is the data controller. Registered office: St Peters House, Silverwell Street, Bolton BL1 1PP. Contact us at info@envirosafecleaning.co.uk or 07747 387683.

Information we collect
When you request a quote or book work, we may collect your name, telephone number, email address, property or job details, messages and photographs you choose to send. Our website provider may also process technical information such as IP address, browser or device data and essential cookie information.

How we use your information
We use personal information to respond to enquiries, provide quotes, arrange and complete services, manage payments and records, handle complaints, meet waste-transfer and other legal obligations, protect our business and improve our services. Our lawful bases are taking steps at your request or performing a contract, legitimate interests in operating and protecting the business, compliance with legal obligations, and consent where required.

Sharing and retention
We do not sell personal information. We share it only when necessary with trusted website, email, IT, accounting, payment or professional service providers, insurers, regulators or law-enforcement bodies. Suppliers must protect the information they process. If information is transferred outside the UK, appropriate legal safeguards are required. Unsuccessful quote enquiries are normally kept for up to 12 months. Job, invoice and related business records may be kept for up to seven years where needed for tax, insurance or legal purposes. Job photographs used for marketing are used only with permission and may be removed when that permission is withdrawn.

Your rights
Depending on the circumstances, you may ask for access to, correction or deletion of your information, restriction of its use, transfer of information you supplied, or object to processing. You may withdraw consent at any time without affecting earlier lawful use. Contact us using the details above. You may also complain to the Information Commissioner's Office at ico.org.uk.

Cookies and changes
This website may use essential cookies and limited analytics supplied by our website provider. Browser controls can restrict cookies, although parts of the site may then work differently. We may update this notice when our services or legal requirements change.

Last updated: 30 August 2026.